Using, inflating, cleaning and storing your towable or inflatable, and staying safe on the water. Manuals are on the Product manuals page.
How do I ride a towable or inflatable safely?
Watch the towable and inflatable safety video from the WSIA (Water Sports Industry Association).
I just bought a towable or inflatable. Where do I begin?
Start by reading the user manual and all warning labels that come in the box, so you know the product and how to use it properly. The manual has safety instructions, tips and other important information.
Can children use towables and inflatables?
We recommend that inflatables are not used by children under eight, and towables not by children under fourteen. Children above these ages must have competent adult supervision. Never leave children unattended while using the products.
What is the difference between a towable and an inflatable?
A towable is designed to be towed by a motorized boat on an approved tow rope, connected with the quick connect tow hook that comes with it. An inflatable is not designed to be towed in any way. The box and user manual for each product give the recommended number of riders and maximum weight. Read and understand this information before use.
Where should I not use a towable?
Do not tow in shallow water or near shore, docks, pilings, bridges, swimmers or other boats. Before use, check that the towing area is free of hazards such as boats and swimmers, and check local regulations for any restrictions.
Where can I use an inflatable?
Use only in calm water close to shore, away from boats and other hazards. Always keep at least 10 m (33 ft.) from shore, boats and other hazards. Inflatables are designed for a large body of water at least 3 m (10 ft.) deep. Do not use in a pool. Do not use in open water, high winds, rapid currents, dangerous tides, waves, wakes or bad weather, as you may not be able to get back to shore.
Do I need a life vest (PFD) on a towable?
Anyone using a towable must wear a life vest (PFD) approved by local authorities: a U.S. Coast Guard Type III vest in the US, a Canadian Coast Guard approved vest in Canada, CE approved in Europe and SAI approved in Australia.
Do I need a life vest (PFD) on an inflatable?
Non-swimmers using an inflatable must wear a life vest (PFD) approved by local authorities: a U.S. Coast Guard Type III vest in the US, a Canadian Coast Guard approved vest in Canada, CE approved in Europe and SAI approved in Australia.
How do I inflate the product?
The user manual that comes with your product has step-by-step “Quick Start Instructions” for setup and inflation. Manuals are also on the Product manuals page.
Do the products come with an air pump?
Air pumps are not included with towables or inflatables. Branded air pumps are sold separately.
How do I clean the product?
After each use, rinse off any debris with fresh, clean water, using mild dish soap only if necessary. Let the product dry completely before deflating and storing it.
How and where should I store the product?
We strongly recommend storing your product in a cool, dry area away from direct sunlight. In fall and winter, do not store it in a garage or outdoors.
What if I lose my user manual?
All towable and inflatable user manuals, including the Quick Start Instructions, are on the Product manuals page to view or print.
What happens if there is a puncture?
Every towable and inflatable comes with a puncture repair kit, and the user manual explains how to use it. Keep the kit somewhere handy so you can make a quick repair and get back on the water.
How do I set up the music speaker system on my inflatable?
The user manual that comes with your inflatable has a section on setting up the onboard music speaker system. Batteries are not included and are sold separately.
Can I stand on, kneel on or jump off the armrests or backrests?
No. Do not stand or kneel on the armrests or backrests. Standing, kneeling or diving into the product is misuse and will cause rupture, which is not covered by the warranty.
What does the warranty cover?
Warranty cover and conditions are in the Warranty section of your product’s user manual, also available on the Product manuals page.
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